Privacy Policy

At Suzuki Electric, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website. By using this site, you agree to the terms outlined below.

Who We Are

Suzuki Electric is a global manufacturer and supplier of air conditioning systems, HVAC technologies, fan coil units, and water heating solutions.
We serve B2B clients including distributors, contractors, and corporate partners worldwide.

Our website: https://suzukielectric.com

Information We Collect

We may collect the following information:

1. Personal details: name, email, company name, phone number

2. Technical information: browser type, IP address, device information

3. Business information: inquiry details, order requests, communication logs

4. Marketing information: newsletter subscriptions, event registration data

5. Usage data: website behavior, pages visited, session time

This information may be collected through contact forms, live chat (Tawk.to), Google Analytics, cookies, and user registration.

How We Use Your Information

We process your data to:

1. Respond to inquiries, quotation requests, and support needs

2. Provide details on our air conditioning, HVAC, and heating solutions

3. Improve website functionality and customer experience

4. Send updates about new products, trade exhibitions, and promotions

5. Comply with legal obligations and ensure website security

Legal Basis for Processing

We process your information under:

1. Contractual necessity – to fulfill your requests

2. Legitimate interest – to conduct and improve our business

3. Consent – for marketing and communications

4. Legal obligation – for record keeping and compliance

Data Retention

We retain data only as long as necessary for operational, legal, or contractual reasons. Once retention periods expire, data is securely deleted or anonymized.

Cookies and Tracking

We use cookies to enhance functionality, analyze traffic, and remember user preferences.
You can manage or disable cookies anytime in your browser settings.
For detailed information, refer to our Cookie Policy page.

Data Sharing

Suzuki Electric does not sell or rent user data. We may share limited information with:

1. Trusted third-party service providers (e.g., hosting, analytics, email delivery)

2. Authorized distributors or partners to process B2B requests

3. Legal authorities when required by law

All partners are bound by confidentiality and data protection agreements.

Data Security

We protect all data through secure servers, SSL encryption, and firewall protection. Access to personal data is restricted to authorized personnel only. We take every precaution to prevent unauthorized access, alteration, or disclosure.

Your Rights

Depending on your location, you may have the right to:

1. Access your personal data

2. Request corrections or deletions

3. Withdraw consent at any time

4. Object to data processing for marketing purposes

5. Request a copy of your stored data

To exercise these rights, contact us at privacy@suzukielectric.com

Third-Party Links

Our website may include links to third-party websites. Suzuki Electric is not responsible for their privacy policies or practices.
Please review their policies before sharing personal data.

International Data Transfers

We may store or process data on secure servers located outside your country. All transfers comply with international data protection standards, including GDPR and CCPA.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our business or legal requirements. All updates will appear on this page with the revised date shown above.

Contact Information

For privacy-related questions or requests, please contact:

📧 Email: privacy@suzukielectric.com
🏢 Address: Suzuki Electric Global Headquarters – HVAC & Energy Division
🌐 Website: https://suzukielectric.com

Certified Compliance

This Privacy Policy complies with:

• General Data Protection Regulation (GDPR – EU 2016/679)

• California Consumer Privacy Act (CCPA)

• ISO/IEC 27001:2022 – Information Security Management